About Dennis kamau
About me
An enthusiastic Competent Network Implementation Team Lead with a great skillset and determination needed to resolve complex networking issues. Have effective organizational skills and excellent working knowledge of networking technologies and having a commitment to keep up to date with the latest developments. Highly experienced in providing motivation, guidance and an up to date networking consultancy service to both colleagues and clients.
Technical: Installation & Support of Microsoft Office & Servers | Network Design & Development | ITIL Service Management | ITIL standards for SLA and OLA in reporting | In-person and remote troubleshooting & user support | Hardware and Software installation, configuration, and maintenance | Time and cost planning and control |Stakeholder and communication management
Professional: Excellent Communication and Interpersonal Skills | Team Management | IT Management | Stakeholder Engagement | Customer Service & Relationship Management | Report Writing for Technology Media |